Contact Us

If you have any questions regarding your order, you can contact our customer care team by submitting a request ticket here or by submitting the form below.

When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible.

Receiving Department 

2300 Gainsboro Street

Ferndale Michigan 48220

customercare@mainfactorcommerce.com

(415)-322-0697

Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST

Response times are 1-2 business days.