Contact Us
If you have any questions regarding your order, you can contact our customer care team by submitting a request ticket here or by submitting the form below.
When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible.
Receiving Department
2300 Gainsboro Street
Ferndale Michigan 48220
customercare@mainfactorcommerce.com
(415)-322-0697
Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST
Response times are 1-2 business days.